The relationship between communication skills and job satisfaction in Technical and Professional Centers in 15 and 16 Region of Tehran

somayeh tajik esmaeili – Zahra rouhani

Abstract

This  study  examines  the  relationship  between  human  skills  and  work satisfaction in Technical and Professional centers in 15 and 16 region of Tehran. This research is described in terms of applied research that uses descriptive method which stays on   investigation .  The  study’s  sample is 70 person of employees of  Technical and Professional Centers in 15 and 16 region that working in the years 94-95.  In order to data analysis, random sampling stage, non-parametric  binomial  test data,  independent  t-test, Spearman’s rank correlation coefficient, multiple regression analysis was used. The  results  showed that there is a positive relationship between  human  skills  of employees and their job’s satisfaction. There is no meaningful relationship between employee’s understanding with each other and the level of job satisfaction. It  means that the employee’s perception towards each other with an average of 3.37, is  the lowest condition of human  skills in Technical and Professional staff views. There is a meaningful relationship between employee’s collaborative making  decisions  and their job satisfaction. There is a meaningful and positive relationship between employee’s interest to each other and their job satisfaction. There is a meaningful and positive relationship between employee’s vocational  skills and their job satisfaction Eventually according the  descriptive and analytical statistics of the reaearch, there is a meaningful and positive relationship between human skills caused by employee’s character and their job satisfaction.

 Key words: human skills, communication skills, job satisfaction, Technical and Professional centers

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